If the seller clearly is not in the wrong yes pp will side with the seller.
Paypal siding with seller.
Paypal chargebacks can cost ecommerce sellers time and money.
I asked for a full refund but instead i was asked to spend more money to ship the products back in order to have a partial refund.
Shopping online shouldn t cost you peace of mind.
We ve got your back set up paypal merchant account.
Seller protection doesn t cover buyer claims for items received that are significantly not as described snad.
Buy from millions of online stores without sharing your financial information.
But paypal chargebacks are slightly different because sellers need to deal with a buyer s credit card company.
If you wanted to prosecute the seller to get a refund you would need to do that through legal chanels not paypal.
Paypal can t prosecute for counterfeit items.
Paypal keeps siding with seller kruhl i doubt they sided with the seller somehow or other your dispute got closed but if it had remained open and escalated to a claim then you would nearly always win.
Our seller protection policy will protect your online sales minimize claims and chargebacks and help prevent merchant fraud.
The process can also tie up funds and impact cash flow.
What paypal seller protection doesn t cover.
It seems to be rare these days but it does happen.
So if you want to use paypal the recover funds you need to go through paypal and follow paypal policies.
The buyer claimed that the item was damaged and materially different from what was pictured.
I recently sold an item through ebay to an international buyer who filed a not as described dispute through paypal on the day he received the item.
When it comes to transaction disputes paypal is known for siding with the customer.
Seller protection for merchants.
Say the buyer ordered a pink scarf but received a green one instead.
Paypal siding scam sellers i had 2 cases in which i bought items online and when they reached me they were not as described.
Go ahead set up shop.
I m a long time ebay seller with 100 feedback.
In other words what the buyer received doesn t match what they ordered.